Caving Tours

Booking Terms

½ Day Tours

Booking must be confirmed at least 24 hours prior to the tour. The client must make a minimum 30% deposit or more at the time of booking, with the remainder due on the tour date.

Bookings can be made less than 24 hours prior to the tour, however, an “immediate service” charge of 30% of the total tour cost will be charged to the client.

Full Day

Booking must be confirmed at least 24 hours prior to the tour. The client must make a minimum 30% deposit or more at the time of booking with the remainder due on the tour date.

Bookings can be made less than 24 hours prior to the tour, however, an “immediate service” charge of 50% of the total tour cost will be charged to the client.

Multi-Day Tours

Booking must be confirmed at least 3 weeks prior to the tour. The client must make a minimum 30% deposit or more at the time of booking with the remainder due one week prior to the tour date.

Cancellation Policy

Full Day and ½ Day Tours

Cancellations made at least 1 week prior to the tour date will be refunded in full to the client.

For cancellations made less than 1 week prior to the tour date, Cycle Solutions will retain 30% of the total tour cost. The remaining 70% of the total tour cost will be refunded to the client.

Multi-Day Tours

Cancellations made at least 3 weeks prior to the tour date will be refunded in full to the client.

For cancellations made less than 3 weeks but more than 72 hours, prior to the tour date, Cycle Solutions will retain 30% of the total tour cost. The remaining 70% of the total tour cost will be refunded to the client.

For cancellations made less than 72 hours before the tour date, Cycle Solutions will retain 50% of the total tour cost.

Rentals

Cancellations made at least 1 week prior to the rental date will be refunded in full to the client.

For cancellations made less than 1 week but more than 24 hours prior to the tour date, Cycle Solutions will retain 30% of the total rental cost. The remaining 70% of the total rental cost will be refunded to the client.

For cancellations made less than 24 hours before the trental date, Cycle Solutions will retain 50% of the total tour cost.

Deposits

We accept deposits by Visa, Mastercard, Paypal, Cash or Cheque.